The Buzz ...

John Hale (Chagrin Falls, OH)

Lisa is the consummate real estate professional.  She sold our house and negotiated the purchase of another home.  I have bought and sold a number of properties and would not hesitate to recommend her for any real estate transaction.

Brett and Kristen Williams (Lakewood, OH)

Lisa was very helpful in helping us buy our new home and sell our old one.  With our new home search, she was very flexible in working with our schedules and made every effort to set up appointments for us to see all of the homes we were interested in.  With the sale of our home, she used a great photographer to stage and take really good photos of our house.  Within three days of listing our house we received multiple offers.  Her experise helped the buying and selling process go very smoothly.

Becca and Jake Heacox (Cleveland Heights, OH)

Lisa was a fantastic Realtor to work with throughout our home search.  My husband was an auditor going through a very rough busy season at the time, so we had very little time to dedicate to the home search.  Lisa lined up a ton of showings in a short amount of time.  We loved her no-pressure attitude, and her quick responses ultimately allowed us to land our dream home (we emailed her the night before a day of showings to see if we could view our current home that had just come on the market and she successfully arranged a showing immediately).  As first-time home buyers she made the process as painless as possible, and gave us all the information we needed to make smart decisions.  I would highly recommend Lisa to anyone looking to buy or sell their home, and plan to use her again in the future.

Anthony & Angela Bekesz (Reminderville, OH)

Lisa helped my wife and I sell our home in Lyndhurst that sold in about 3 weeks.  During negotiations with our new (current) house, we were near the limit of what we wanted to pay for the home.  The old owners came back $2000 over what we wanted to pay, however, since we really loved the home and area we thought it over and decided to go ahead and pay the extra money.  I called Lisa back to give her the go ahead with the additional $2000. Just after I got off the phone with her, the listing agent called Lisa to tell her the Sellers would take the $2000 lower offer my wife and I gave last.  Point of this story is to tell you that Lisa is honest.  She could have told the agent we were willing to spend more (in turn bump up both agent's commissions minimally) and my wife and I would be none the wiser.

Jim and April Ockington (Painesville Twp, OH)

Lisa is tremendous!  She is very professional, hard working and dedicated.  My wife and I have listed two houses with her and she helped us sell them both very quickly.  The first house closed within two months (accepted offer in a month) and the second house in less than a month (offer in two days!).

Jeff Kovach (Strongsville, OH)

Lisa was the best agent I've ever dealt with.  She was very organized, positive, experienced, knowledgeable, helpful, etc.  This was a very stressful time as my rental was expiring and I was looking to buy a house.  Lisa made the experience very pleasant.

Kristy and Steve Sabol (Perry, OH)

Lisa was a fantastic agent.  She sold our home in less than 3 months close to asking price.  Her listing, staging, and photos led to showing after showing.

Dan & Becky Trejbal (Strongsville, OH)

When I decided to move back to Cleveland from Baltimore there was only one person I thought of to help me with this process.  I was a little worried about doing business with someone I knew, however in the end I am glad I took that risk.  Lisa was professional, patient and above all a great listener.  My move was far from easy and ran into many obstacles.  Lisa remained the calming presence I needed to get me through that difficult time without completely losing my mind.  Lisa was always available to me day/night to answer questions or to negotiate the purchase of our new home.  Lisa has a strong network of individuals that are a great resource during the whole process from building inspector to mortgage lending.  I am sure there are many great Real Estate Professionals in the Cleveland area, however I would contend none are more brilliant than Lisa Cole!

Steve Shull - Real Estate Coach/Performance Coaching, LA, California

Lisa Cole is the consummate professional.  Having been a real estate coach for 18 years I know great talen when I see it.  Lisa is absolutely dedicated to her craft and her clients.  She always puts her clients first and is extremely knowledgable and highly skilled in every aspect of a real estate transaction.  We loved having Lisa at Teles Properties for 12 months.  Her energy and enthusiasm were always present.  I highly recommend Lisa to any client who wants to be sure they will be represented in the most professional manner possible.
 

Jennifer and Rob Galperson (Los Angeles, CA)

From the moment of our first contact and through the entire contingency and escrow process your professionalism, advice and most importantly your communication was beyond reproach.  Not many people can put in an offer on a new home, get it accepted and then fly to China during the contingency period without things falling through the cracks or apart all together.  You made sure that didn't happen.  When it came to getting the deal done, you made our needs a priority and did what was necessary to get us our home.  Simply put, we know that if you didn't represent us, we would not have gotten our home.

We thank you for all you did for us and look forward to working with you again in the future.

Robyn and Jonathan Fener (Sherman Oaks, CA)

Thank you so much for all you did to help us sell our home and purchase a new one.  We are delighted in our new house and know that working with you made our life here a reality.  From start to finish, on both ends of the process, you were attentive, responsive and always professional and friendly.  Even though these were business transactions you never lost sight of the fact that at the end of the day it was about a family, people with children who needed to buy and sell two houses.

Lisa, we wish you continued success in Los Angeles and would recommend you whole-heartedly to anyone who wants to participate in the LA real estate market.

Tom and Marianne Slattery (Mentor, OH)

When I look at your mission statement, I can see that you take it seriously and live up to it in every regard.  As clients on both the selling and buying end, I trusted your opinion and your word without fail.  If you said you would do something, I knew it would be done.  No matter how big or small the sale, I always felt like I was the only person you had to think about that day.  Whatever we needed, you were all there to deliver immediately.

Particularly in the case of selling our home on Carriage Lane, you (Lisa) were particularly helpful with ideas and resources.  I knew without a doubt that listing with you would bring the best possible results.  If you ever thought we were unrealistic, you never said so, but instead redirected our thinking with professional dignity.  We always felt that we were the ones in control.

During the course of our transactions, we saw the "teamwork" evolve inito a group of talented people.  Karen was excellent in staying in touch with us as the buyers.  As you know, our purchase had a few twists and turns, but both of you navigated us through them.  It was also during that time that Nick came on board and he as an absolute delight to work with.  I know he will learn much from his experience with your team and will be a great asset to it.  There was never a moment of doubt regarding integrity and honesty.  It is clear that these values are far more important to your team than is the goal to earn money.  Even so, your success rate in our experience woudl indicate that everyone will gain financially when working with you.

Thanks again for this wonderful experience.


Laura & Ryan Markell (Mentor, OH)

I wanted to take a minute to thank LC Group for their never ending help and support in the purchase of our home!  Lisa has been through the trenches with us and never left our sides.  We have been in the house buying process for many years and faced many ups and downs but Lisa was always there and never gave up on us.  When things seemed impossible, she would always find different ways to make it happen.  Lisa and her group went above and beyond and made our home buying process their own mission.   We honestly couldn't have done it without this wonderful group of people.  They made sure that they were available at any time to answer questions.  At closing Karen jumped in and made everything so seamless and despite all my questions, she made sure to get back to me to keep me in the loop on a daily basis.  They all became like family to us and Thank You just doesn't seem enough to explain how grateful we are for all their hard work.  I would recommend Lisa and her group to anyone who is looking to sell or purchase a home.  If you want a great experience, they are it.

David Turner (South Euclid, OH)

I appreciate the follow up and strong negotiation that Lisa did on my behalf.  Her support team called regularly as I was going through the closing process and answered all my questions and concerns.  I would recommend and I have recommended others to use LC Group and will continue to do so.

Mandi Gallagher (Willowick, OH)

My home process was not one that I had expected to start when I did.  I ended up in a situation where I had to find a house and I had to find one now.  I had been looking through different properties on real estate apps and had sent a request through one of those for a showing on a house.  This is how I ended up finding Lisa.  She was wonderful even when I couldn't find "just the right house'.  I was able to keep up to date with all the new listings on the neomatrix website she set up for me.  When I got the email about my new home on that market Lisa had me in there that day with our offer being placed the following day.  I didn't feel like I ever had to wait for a response to anything, as soon as Lisa had information, so did I.  Once the bed was accepted Karen took exceptional care of me.  She dealt with my emails titled "freaking out" and calmed all of my nerves.  I don't think I would have made it through the whole process without her!  She was just wonderful.  I ended up going from not planning on buying a house to in my new home in less than 2 months thanks to Lisa and everyone on her team.

Dan & Brittany Behrens (Kirtland, OH)

Lisa, Karen and Nick are all focused on helping their clients through the process of buying and selling their home.  While real estate is never a stress free activity, their commitment to communication and education makes it as low stress as possible  Lisa and Team were always available to answer any queestions and help us throughout the entire process.  I will definitely be recommending the LC Group to anyone on the market for a team to help with the process.

Tim & Erma Aish (Concord, OH)

We got the exposure we needed to get our property sold.  Lisa gets the job done!

Todd & Jennifer Duncan (Chardon, OH)

We just started looking at houses on our own, using Realtor.com and Zillow, but when we actually wanted to look at the home we needed to reach out to a realtor.  We did a small amount of research and actually stumbled upon the LC Group.  Lisa was the first to get back to us and we were able to start off quickly seeing 2 or 3 properties the very next day.  From that moment on we developed a great relationship with someone that we knew we could trust and with someone we felt understood our needs.  All in all the experience with LC Group was oustanding, I would certainly recommend them to anyone needing a professional realtor service.

Jake & Becca Heacox (Cleveland Hts)

Thank you so much for reaching out. We really appreciate all the hard work your team put in to help us get this done smoothly. It was a huge relief knowing that we had so much help behind us throughout the process.  Lisa and her team communicated very well and were able to handle a complicated purchase/sale process. The team was prompt and very knowledgeable and always kept us informed as we moved towards closing. We had a great experience in the past  and I'm sure we'll be working with you all again in the future.

Bethany Pugh (Cleveland Hts, Ohio)

Lisa did a good job helping to package my home to get it sold in a very difficult housing market in Cleveland Hts. She seemed  enthusiastic about marketing my home in a way that could sell it. I think the price my home sold at was fair to slightly above market. Lisa's staff is very professional and responsive and you can tell that Lisa and her staff do treat this business with the highest level of responsibility and ownership.

Ivana & Ivica Cosic, Eastlake

The entire team at LC Group was awesome!! Each member played a role in the purchase of our new home and sale of our old home. It was reassuring to know there was a strong team to ensure a smooth process. Even with all the questions that I had. Lisa and her team always stepped up to address them timely if not immediately. Definitely will recommend to others!!!